Find answers to common questions about our custom packaging, design services, ordering process, and shipping.
We specialize in premium custom packaging solutions for businesses of all sizes. Our services include structural design, custom printing, die-cutting, and manufacturing of various box styles including mailer boxes, product boxes, shipping cartons, and luxury rigid boxes.
We operate primarily as an online manufacturer to keep costs low for our customers. However, our headquarters is located in the USA. If you need to see samples, we recommend ordering a sample kit from our website.
No! We are proud to offer no minimum order quantities. Whether you need 1 sample box or 10,000 units, we can fulfill your order. Please note that the price per unit decreases significantly as order volume increases.
Yes! Our online quote calculator provides instant pricing for most standard box styles and sizes. Simply select your specifications to see the price. for highly custom projects, you can request a custom quote from our sales team.
Absolutely. We offer competitive tiered pricing. The more you order, the more you save. For orders over 5,000 units, please contact our sales team directly for our best volume rates.
Yes, we always provide a digital proof (PDF) for your approval before production begins. This ensures your design, text, and layout are correct. We also offer 3D mockups and physical sampling options.
We prefer vector files for the best print quality. Accepted formats include: Adobe Illustrator (.ai), PDF, EPS, and high-resolution SVG. If you only have raster images (JPG, PNG), they must be at least 300 DPI at full print size.
Yes! We offer free basic design support with every order. Our team can help you place your logo, add text, and ensure your artwork is print-ready. For complex branding and graphic design services, we have professional designers available for a fee.
Our standard production time is 7-10 business days after artwork approval. Shipping typically takes an additional 3-5 business days depending on your location in the USA.
Yes, we offer expedited production and shipping options. If you have a strict deadline, please let us know when ordering, and we will do our best to accommodate your schedule. Rush fees may apply.
We offer free shipping to anywhere in the contiguous United States. We also ship internationally to Canada, Europe, and Australia, though shipping rates and customs fees will apply.
Sustainability is a core value at EliteBoxMaker. We offer a wide range of eco-friendly materials, including Kraft paper (100% recycled), FSC-certified cardstock, and corrugated board. We also use soy-based inks which are biodegradable.
Yes, the vast majority of our packaging solutions are 100% curbsite recyclable. We avoid using plastic laminates on our eco-friendly lines to ensure they can be easily processed by recycling facilities.
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